Knowledge Base

Communication is at the heart of everything we do. It’s not just a tool; it’s the bridge that connects us, allowing understanding, collaboration, and community to flourish. In my journey as COO of Gateway, I’ve come to realize that workplace culture isn’t just a background element of an organization—it’s the stage upon which every meaningful […]

At Gateway, our recent rebranding was not just about updating our name; it was a bold exercise in change management. When we transitioned from HASA to Gateway, we took the opportunity to test new procedures, see what worked, and refine our approach. Change is often perceived as daunting, but through strategic planning and communication, it […]

We believe that community is the foundation of everything we do. Whether it’s through our work with the Deaf and Hard of Hearing community, our partnerships with local organizations, or the countless individuals we try to support and inspire, our mission is clear: to build connections, foster communication, and create a supportive environment where everyone […]

“Across the board, Gateway has one of the most passionate and dedicated teams that I’ve ever worked with. Working for a mission-centric organization, like Gateway, is extremely rewarding as each of us has the daily opportunity to see the impact that our organization has on the community.” – Emilie Aguilar, COO of Gateway As Gateway […]

Recently, Gateway had the privilege of sitting down with Liz Johnson, our  Clinical Practice Manager, to discuss her position and the realities of navigating today’s healthcare system, particularly in the field of hearing healthcare. Our conversation touched on many critical topics, but what stood out most were her insights into the financial and systemic challenges […]

Our bodies are an intricate home to hundreds of complicated processes that rely on each other to keep us healthy and alive. So, how important are your ears to your overall health? As Chief Operating Officer of Gateway, I find myself reflecting on the profound interconnectedness of our bodies—how every system works in harmony to […]

Hearing assistive technologies are often seen as a marvel of modern medicine, providing access to sound to those with hearing loss. However, many aspects of these intricate devices remain unknown to the general public. We had the opportunity to interview one of Gateway’s esteemed audiologists, Dr. Rachael Purcel, who shed light on the fascinating inner […]

As the Director of interpreting services, I am acutely aware of the pressing challenges facing the Deaf community today. Recent trends have spotlighted a massive shortage of American Sign Language (ASL) interpreters, a crisis that is set to deepen with the upcoming 2025 law mandating all interpreters to be officially licensed by the state. This […]

Today, we’re honored to share a change to our name: HASA is now Gateway. For nearly 100 years, we’ve been at the forefront of language and communication services in Maryland, growing from a gathering place for the hard of hearing in 1926, to a modern organization known for its comprehensive communications offerings. This change isn’t […]