Knowledge Base

If you ask most people what makes a strong leader, you’ll hear words like “confident,” “decisive,” or “charismatic.” Rarely do you hear the word quiet. Even less often do you hear, listener. Yet, in my journey as a leader and as the Chief Operating Officer at Gateway, I’ve come to realize that one of the […]

A Practical Guide for Building Inclusive, Accessible Spaces We all say we value inclusion. But when it comes to Deaf and Hard of Hearing individuals, true inclusion often stops at the bare minimum—a caption here, an interpreter “upon request,” or a vague mention of accessibility in the HR handbook. At Gateway, we believe accessibility isn’t […]

As we step into September with sand still in our shoes and sun still in our hearts, there’s no denying the shift. The traditional ‘vacation mode’ is fading, school buses are back, and inboxes are full again. We’ve crossed the halfway mark of the year—and for many teams, that late-summer sluggishness is real. August may […]

It started as a novelty. A robot hand signing the alphabet. An avatar slowly producing finger-spelling on a screen. Early versions of AI-powered ASL tools were more curiosity than communication. But fast forward to 2025, and the field looks very different. Now we’re seeing tools that can mimic facial expressions, modify hand-shape dynamics, and even […]

As we head into another back-to-school season, many families are focusing on routines: school supply lists, physicals, vision checks—and yes, routine hearing screenings for kids. But here’s a question we don’t ask enough: When’s the last time your team got their hearing checked? We’re conditioned to think of hearing care as something for children—or for […]

We’ve all seen the signs of “inclusion” that barely scratch the surface. A small note on an event flyer saying “ASL interpreter available upon request.” A wheelchair ramp that leads to a locked side entrance, separate from where everyone else enters. A video that boasts captions—only for viewers to discover they’re automated, riddled with errors, […]

The night of June 25th, 2025, something extraordinary happened. Our Ultimate Speakeasy wasn’t just an event—it was a culmination. A beautiful collision of business and non-profit, corporate strategy and community heart, all coming together to solve real-world problems around communication access. At Gateway, we talk a lot about connection. We talk about breaking down barriers. […]

At some point in my leadership journey, I realized the word I had been searching for all along was transformational. Not “traditional.” Not “managerial.” Transformational. It clicked because it describes not only how I lead — but what I believe in. It puts a name to the kind of leadership I’ve been cultivating at Gateway […]

There’s a conversation many people are missing—sometimes literally. It’s the connection between hearing health and mental health. And when it’s not talked about, the consequences can be profound. Hearing loss is more than just a physical condition. It touches every corner of a person’s life, often in quiet, intangible ways. From strained relationships to growing […]