Knowledge Base

At some point in my leadership journey, I realized the word I had been searching for all along was transformational. Not “traditional.” Not “managerial.” Transformational. It clicked because it describes not only how I lead — but what I believe in. It puts a name to the kind of leadership I’ve been cultivating at Gateway […]

There’s a conversation many people are missing—sometimes literally. It’s the connection between hearing health and mental health. And when it’s not talked about, the consequences can be profound. Hearing loss is more than just a physical condition. It touches every corner of a person’s life, often in quiet, intangible ways. From strained relationships to growing […]

Expanding Communication for Non-Verbal and Minimally Verbal Autistic Individuals For many autistic individuals, communication is not just about words—it’s about connection. Autism is a spectrum, and so is the way autistic individuals communicate. Some use spoken language fluently, while others may be non-verbal or minimally verbal. For those who experience difficulty with traditional speech, alternative […]

Language is the foundation of connection. It is how we share ideas, build relationships, and advocate for ourselves. But what happens when communication is inaccessible? What if the way we exchange information isn’t designed for everyone? As a leader, ensuring language access isn’t just a courtesy—it’s a responsibility. At Gateway, we are deeply aware of […]

Leadership is not about titles. It’s about showing up, making an impact, and lifting others along with you as you climb. I’ve seen this truth play out time and time again—whether in my role as Chief Operating Officer at Gateway or as a Girl Scout troop leader, guiding young girls to find their confidence and […]

At the heart of Maryland, Gateway stands as a beacon of hope, transformation, and inclusion. Formerly known as HASA, Gateway embodies a mission that is as profound as it is personal: to change lives by ensuring everyone can understand and be understood. This purpose resonates deeply with the communities Gateway serves, uniting individuals of all […]

Communication is at the heart of everything we do. It’s not just a tool; it’s the bridge that connects us, allowing understanding, collaboration, and community to flourish. In my journey as COO of Gateway, I’ve come to realize that workplace culture isn’t just a background element of an organization—it’s the stage upon which every meaningful […]

Recently, Gateway had the privilege of sitting down with Liz Johnson, our  Clinical Practice Manager, to discuss her position and the realities of navigating today’s healthcare system, particularly in the field of hearing healthcare. Our conversation touched on many critical topics, but what stood out most were her insights into the financial and systemic challenges […]

Our bodies are an intricate home to hundreds of complicated processes that rely on each other to keep us healthy and alive. So, how important are your ears to your overall health? As Chief Operating Officer of Gateway, I find myself reflecting on the profound interconnectedness of our bodies—how every system works in harmony to […]