Knowledge Base

May is National Speech-Language-Hearing Month, and while it’s an official observance, it’s also a powerful reminder of something we see every day at Gateway: communication is not a “nice-to-have.” It’s how people participate in school, feel safe in healthcare, build relationships, and advocate for themselves. ASHA describes this month as a time to raise awareness […]

May is National Speech-Language-Hearing Month, and at Gateway, it’s a reminder that our work isn’t really about tests, sessions, or treatment plans. It’s about something far more human. It’s about the moment someone feels understood. Sometimes that moment is loud and obvious. Sometimes it’s quiet. Sometimes it looks like a child finally being able to […]

What Today’s Talent Is Asking From Workplace Culture Every generation walks into the workplace carrying a different set of expectations. That isn’t a problem to solve. It’s information to learn from. As leaders, we can either treat generational change like a disruption or treat it like what it actually is: the next chapter of how […]

Maryland’s move toward sign language interpreter licensure was intended to strengthen the quality of interpreting services, and protect access of people who use those services. That goal matters. But there’s a major problem baked into the process that the most recent amendments to the licensure are trying to address: making high-impact policy decisions with low-quality […]

If you’ve ever said, “I can hear you… I just can’t understand you,” you’re not alone. One of the most common early signs of hearing loss isn’t total silence. It’s reduced clarity, especially in real-world situations like restaurants, meetings, classrooms, and family gatherings. That’s because hearing isn’t just about volume. It’s about how your brain […]

Spring is one of the busiest seasons of the year. Graduations. Conferences. Staff trainings. Worship services. Community events. Fundraisers. School celebrations. The calendar fills up fast, and so do the details. Here’s the part that often gets missed: access has a timeline, too. If you wait until the final week to think about interpreting, captions, […]

Confusion is expensive. Not just in dollars, though it shows up there too. Confusion costs time, energy, trust, and dignity. It creates rework. It creates tension. It creates the kind of quiet fatigue that builds in a team when people are constantly trying to guess what’s expected, what’s happening next, or how to get help. […]

Maryland’s interpreter licensing law was supposed to bring clarity. In theory, it would set consistent standards, improve quality, and help protect Deaf people’s access in critical settings like healthcare, education, and legal services. But here we are—still navigating ongoing issues, still waiting for the next real update, and not expecting to hear much from the […]

February is full of loud messages about love—flowers, reservations, grand gestures, and perfectly edited moments. But most of us know that real connection doesn’t live in highlight reels. It lives in the everyday: the check-in texts that don’t need an audience, the honest conversations that build trust, the way you pause long enough to actually […]